Southwest Airlines has announced that it will be adjusting its cabin service protocols, with the changes set to take effect next month.
Beginning December 4, flight attendants will start preparing the cabin for landing at an altitude of 18,000 feet (5,486 meters), a shift from the previous altitude of 10,000 feet (3,048 meters).
This modification aims to minimize the risk of injuries related to in-flight turbulence for both passengers and crew members, as stated by a company representative.
Passengers can expect to initiate their pre-landing procedures sooner than before.
This includes securing their seatbelts, returning their seats to an upright position, and being ready for landing well in advance.
While fatalities due to turbulence are uncommon, there is a significant history of injuries resulting from such incidents.
According to the National Transportation Safety Board, from 2009 to 2018, over one-third of all airline incidents in the United States were attributed to turbulence, most of which led to serious injuries without causing damage to the aircraft.
One serious incident highlighted involved a tragic event in May when a 73-year-old man lost his life during a Singapore Airlines flight that experienced severe turbulence over the Indian Ocean.
Southwest Airlines has also revealed additional changes to its policies.
Starting next year, the airline will abandon its long-standing practice of “open seating,” which allowed passengers to choose their seats upon boarding.
This marked a notable shift for the airline as it adapts its services amidst ongoing safety considerations.