WELLINGTON, New Zealand — A Maine coon named Mittens had quite the unexpected adventure this month, becoming an unintentional traveler when her cage was omitted from unloading procedures and she was inadvertently flown between New Zealand and Australia three times within the span of 24 hours.
The eight-year-old cat was scheduled for a one-way journey alongside her family from Christchurch, New Zealand, to Melbourne, Australia, on January 13. However, as her owner Margo Neas awaited Mittens’ arrival, she found herself growing increasingly concerned when three hours had elapsed without any news of the feline.
It was soon revealed by ground personnel that the aircraft had already made the return trip to New Zealand with Mittens still onboard. This flight involved roughly 7.5 hours in the air. “I found myself in disbelief, repeating, how could this happen? Oh my God,” Neas recounted.
During the journey back, the Air New Zealand flight crew was informed about their unexpected furry passenger. They had turned up the heating in the cargo hold to ensure Mittens remained comfortable throughout the voyage. It was later explained that a wheelchair stowed away had obstructed the view of a baggage handler, causing the oversight.
Neas expressed that the start of their new life in Melbourne felt incomplete without the entire family together. Nevertheless, the incident concluded on a positive note. The pet relocation service responsible for arranging Mittens’ travel coordinated with her upon the return to Christchurch, ensuring she was safely boarded for the next flight to Melbourne, this time without any round trip complications.
While Mittens had shed some weight during her unintended travels, she emerged unharmed. “When she finally got back to me, she just jumped into my arms and curled up for the longest cuddle. It was such a huge relief,” Neas shared.
Air New Zealand has committed to reimbursing all expenses related to Mittens’ journey and has expressed regret regarding the distress caused to Neas and her family. A representative indicated, “We will be working closely with our ground handler in Melbourne to make sure this situation doesn’t occur again.”
Interestingly, Mittens, who is typically not known for her affectionate demeanor, has turned into a “cuddly cat” since her return, according to Neas. “She is receiving all the affection she desires at the moment because we are completely and utterly relieved to have her back with us,” she added.